Things you should consider while moving your business phone system to VoIP

Alpha Computer Group voip1-300x159 Things you should consider while moving your business phone system to VoIP

Traditionally the businesses who wanted to have telephone lines on their premises had to have a Private Branch Exchange (PBX). This PBX phone exchange system then was connected to analogue or digital lines to route calls in or out of the office. Over years voice and data has increasingly become unified. Today data is considered as important as voice and this has propelled scores of businesses to turn to VoIP (Voice Over Internet Protocol) solutions to meet their ever expanding needs for voice. Alpha Computer Group has been pivotal in helping scores of business to migrate from PBX to VoIP solution. Alpha Computer Group provides range of telecommunication solutions such as Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island

Migrating your business from traditional landline/PBX to VoIP solution can be painfully complicated if you don’t know what you should expect for your business from VOIP phone system. There are some outright business benefits that VoIP will give you such as it will improve your business mobility and business continuity. Here are some of the benefits of VoIP suggested by Joseph Scaffa from Alpha Computer Group. His experience spans over a decade of helping business of all size implement VoIP solution in their companies.

  • VoIP will help your business support mobile working and BYOD policies.
  • Compared to traditional PBX telephone system, it is cheap. You just need to pay a monthly subscription for what you need.
  • You get access to improved call quality with faster broadband.
  • VoIP is definitely going to boost your business efficiency and productivity.

Here are some of the traits of VoIP that makes it attractive for business of all size

  • It is suitable for companies of all size
  • Implementation is hassle free
  • It supports growth and is scalable
  • Since it is in the cloud, your business can continue to function no matter what.


If you are planning to move to VoIP business phone systems NYC, Joseph Scaffa from Alpha Computer Group, suggest you ask these six critical questions.

  1. Is your broadband good enough to support VoIP?

VoIP is entirely dependent on broadband, which means you need to have really good internet connection with high bandwidth to transfer call data.


  1. What contract length best suits your business?

Besides mobility and business continuity the other reason many organization turn to VoIP is for cost advantage. You will always get a better cost when you go for long term contract such as 3, 6 or 12 months contract.


  1. Customer support

According to Joseph Scaffa from Alpha Computer Group, your VoIP provider should be able to provide excellent customer support to your business, since any problem with your broadband or VoIP service will have an immediate repercussion to your business and may result in the form of frustrated customer and depleted sales.


  1. Hardware your business needs

When you migrate your business from PBX to VoIP, you will have to ditch your traditional analogue phone system and instead move on to embrace business grade handset that offer high definition call quality on a secure network that is protected from hackers.


  1. Mobility

When you are looking for service providers, you will need to consider any limitations that are imposed by your service provider. Some service providers limit their package to certain devices. However good news is that with robust and complaint cloud solution you should be able to access your hosted VoIP service from your PC, laptop or even smart phone mobiles.

Why you should consider IP Phone Systems over Analog phone systems?

Alpha Computer Group ipphone-300x188 Why you should consider IP Phone Systems over Analog phone systems?

VoIP technology has greatly advanced over last one decade with the advent of high speed internet. The major difference between IP phone system and analog phone system lies in the way the voice signals are delivered. The signals are carried over a copper wire in an analog phone service, while the signals are delivered over an IP data network in VoIP service. Analog phone system is a traditional telephone system that converts voice signals into electronic signals which travels over a telephone line. VoIP stands for Voice Over Internet Protocol. In VoIP technology, the system works by sending and receiving voice signals that are packaged as data. Alpha Computer Group is a leading name in Long Island as an IP phone system provider. In fact Alpha Computer Group offers wide range of telecommunication solutions including like Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.

IP phone system has several advantages over analog system and that’s the reason why gradually more and more businesses are switching over to digital phone system. Digital phone system has changed the world of business communications dramatically in terms of scalability, functionality and cost. On top of standard calling features in VoIP, you have others facilities like call recording, IVR or Auto Attendant, voicemail to email, Time of day routing and many more. VoIP phone system provides matchless flexibility such as they can be run completely over the internet making it possible for your employees to answer the call virtually from anywhere across the globe. This has entirely revolutionized the way business are operated around the world that has truly allowed employees to work remotely.

Bootstrapping startups or startups running on shoe string budget can also benefit from VoIP since the system is extremely cost effective. Since the phone system is internet based, there is practically no requirement of expensive setup or installation fees. VoIP phone system is managed by the provider. Business owners don’t have to literally bother themselves with purchasing of hardware or equipment or maintenance cost. Businesses need to only pay monthly “per seat” fee for the access to your provider’s service.

Analog phone system provides ability for only two people to speak at a time. However in the case of VoIP you can setup a conference with the entire team communicating in real time. Since VoIP compresses data packets during transmission in a real time, it makes it possible to handle more data over the carrier and there by handle more calls on one access line. VoIP phone system delivers considerable cost savings over a traditional phone system where time is money. That means you actually pay for each minutes you spend communicating on the phone. International calls are even more expensive. But because VoIP uses internet as the backbone, the cost is considerably low. According to a study it was found that, compared to traditional phone system, VoIP can potentially help you save up to 40% on your local calls and up to 90% on international calls.

Business Phone Systems New York

Alpha Computer Group Business-Phone-System-300x200 Business Phone Systems New York

Getting a business phone system is one of the most important and productive decision you will every makes for your organization. However it is a decision that requires plenty of thought and consideration. The best approach towards deciding the best phone system for your business involves spending time on examining the different types of phone systems based on your actual business specific scenarios. There are three broad type of phone system available in the market, namely PBX system, Key system and KSU-less system. The main deciding factor when you are making your mind to buy a business phone system is the number of lines that you will need to optimally run your business. Apart from these three broad types of phone systems, there is also a third type called VoIP. It is a technology whereby the voice calling is made through the internet and turns out to be considerably cheaper and provides hosts of other benefits. Alpha Computer Group is actively serving business community to install business telephone system in their organization that best meets their business needs. Their services include Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.


The Voice over Internet Protocol makes it possible to make and receive calls through the internet. Not only VoIP offers cost saving, but it also provides better and innovative features. With time VoIP technology has improved much in audio quality and reduced cost for technology. This has accelerated the adoption rate of VoIP in business operation. Over period reliability has improved and the cost has dropped significantly. It is very likely that VoIP system of business phone will very quickly phase out the traditional phone networks in the near future. VoIP is an extremely suitable option for both and small and large scale enterprise.


According to recent industrial stats, business are saving anywhere between 80% cost on their monthly telephone bills by adopting VoIP business phone system, plus they also get several additional features. Based on the compatibility and functions, many business phones differ and you will need to decide what kind of phone is going to support your business on the day-to-day need of your organizations.


The advance features of VoIP business phone system include desk-to-desk calling, this essentially means connecting all your remote offices in various locations with single telephone service. Many service providers also offer teleconferencing on VoIP service along with music on hold, automated connection and much more. The system comes with a high speed internet connection to provide your call perfect audio clarity and security. VoIP business phone system has also helped the business owners to increase their telephone communications with the help of features like voicemail to email, call waiting and forwarding, auto attendance and much more. The best part is that with VoIP the customers are not charged separately for each of the features. In short VoIP phone system is a feature-rich and low-cost telephone solution that has helped scores of organizations realize substantial reduction on their telephone costs after migrating to VoIP phone system. For example the cost of international calls using the VoIP phone service is much lower than the PSTN system. With VoIP there is a global number that can be used anywhere in the world and is not dependent on your location.