Phone System Installation NYC | Phone Systems NYC | VoIP | PBX | NYC

Phone Systems NYC | Phone System Installation NYC

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Alpha Computer Group is a leading provider of business phone systems in NYC, for companies ranging from small to large and has hundreds of office phones to choose from. We sell, install, service, and maintain telephone systems from Avaya, Nortel, Asterisk PBX, Elastix MT, Elastix PBX, PIAF, FREEpbx, Trixbox, VoIP and Zultys in NYC. Alpha Computer Group believes that your company’s communication system is the link to the world. Nothing is more important than a voice communication system that helps you manage your business effectively and efficiently. Alpha Computer Group is a full service telecommunications company and an industry leader in small, midsize, and enterprise business phone systems. We understand the importance of telecommunications in ensuring your business’ uninterrupted success. Whether your company is large or small, a responsive business phone system – such as Avaya IP Office, or Asterisk PBX/Elastix PBX – backed by comprehensive communications support isn’t just another piece of overhead; it’s foundational to your operations. That’s why we’ve been helping NYC businesses with their telecommunications needs for more than 10 years. Alpha Compute Group provides the infrastructure, seamless operation, and maintenance to ensure your company’s office phone system is running smoothly. We provide you with the necessary technology and expertise for seamless, state-of-the-art telecommunications, networking, and support systems. At Alpha Computer Group we excel in providing voice communications systems to businesses of all sizes that offers the flexibility to meet today’s needs and adapt to tomorrow’s challenges. Business phone systems, voice & data cabling, and information technology (IT) support and Design. These are the products and services that have made Alpha Computer Group a leading name in the telecommunications industry and in the NYC, Southern California area. But our reach doesn’t stop there. We also have the experience and resources to extend our expertise in project management and implementation to clients with multiple locations across the nation. Alpha Computer Group was created to provide a single point of contact for all your telecommunications needs while delivering industry leading customer service and support. From IP and cloud based business telephone systems, to video surveillance, network cabling and access control, Alpha Computer Group has demonstrated a commitment to customer service excellence in The NYC, and Los Angeles since 2004. 100% Customer Satisfaction for Phone Systems NYC!

Business Phone Systems NYC

Alpha Computer Group is a NYC based communications system integrator that services customers in and around the extended region for Southern California and Los Angeles. We provide support on – premise business telephone systems, data networks and their associated peripheral equipment including voice messaging, call processing, paging and call management systems. In addition, we represent the services of a number of leading network providers and can engineer and complete the delivery of voice and data T1 circuits, frame relay, networks, Multiprotocol Label Switching (MPLS), analog copper lines and Session Initiation Protocol (SIP). Alpha Computer Group was established in 2004. We offer full service installation and maintenance for all our Business Phone Systems throughout the NYC Area. Business telephone systems in NYC is something that Alpha Computer Group has been passionate about since our first day of business. Over the years of installing phone systems in NYC, we have learned that our focus needs to be toward becoming partners with our customers in NYC. By partnering with them throughout the entire process, from initial consultation to installation, training and follow-up, we focus on our customers needs. Over the years of installing business telephone systems in NYC, we have had the opportunity to partner with some amazing businesses. Alpha Computer Group carries a complete line of business telephone systems, we can provide you with all the commercial and residential equipment you need. From small business communication systems to Internet voicemail services, we have it all. Alpha Computer Group’s expertise as business communication specialists is second to none. We have Telecom Engineers, IT Consultants, Security Consultants, and BiCSi RCDD’s on staff.
Business Phone System Relocation or Business Expansion NYC

Alpha Computer Group can assist your company during the stressful process of relocating your business. This includes the relocation of your existing telecommunication equipment, telephone system, security cameras and upgrade if needed to a new system .We can take care of your low voltage cabling needs also.

Business Phone System Installation NYC | Business Telephone Systems Installation NYC

VoIP Business Phone Systems NYC

With Voice over IP (VoIP) technology, you can connect your remote offices and users affordably, providing them with low-cost long distance calling, voice mail, call forwarding, email and internet access. Plus, you can avoid paying duplicate costs for installing, operating and maintaining two separate voice and data networks! So your money-savings are both up-front and ongoing. Our Telephony services puts high-quality voice and data on the same network (QOS) — reliably and affordably. And it is incredibly easy to administer — you can manage your phone systems from anywhere on the network, across the street or across the enterprise. Utilizing VoIP, companies with multiple locations can link everyone together as if they were all down the hall from each other. Incoming calls can also be redirected to improve call response effectiveness and overall customer service quality. Long distance charges can be virtually eliminated, because calls to your office across the country are handled just like calls to the office next door. We are a leading Telecommunication Company in NYC offering On-premise and Hosted VoIP Business Telephone Systems.
Dial Tone Services – Save substantially on your dial tone services including long distance, internet, fax and interoffice communications as well as other monthly fees associated with local carriers.

Increased Mobility – In the past, business phone systems were stationary and stagnant; you could only get your calls or receive voice mail alerts if you were sitting at a desk in your office. With VoIP systems, you can have the freedom to take your phone anywhere you go and utilize it wherever internet access is available, you can even integrate your cell phone or PDA to take advantage of the cost savings benefits there as well.

Application Integration – Integrate many of your computer applications such as email, fax, video/audio or web conferencing with your VoIP phone system.

VoIP Business Phone System Installation NYC | VoIP Business Telephone System Installation NYC

Business Class Phone System NYC Features:

ADSI On-Screen Menu System
Alarm Receiver
Append Message
Authentication
Automated Attendant
Blacklists
Blind Transfer
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
Calling Cards
Conference Bridging
Database Store / Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Distributed Universal Number Discovery (DUNDi™)
Do Not Disturb
E911
ENUM
Fax Transmit and Receive
Flexible Extension Logic
Time and Date
Transcoding
Trunking
VoIP Gateways
Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Macros
Music On Hold
Music On Transfer:
Flexible Mp3-based System
Random or Linear Play
Volume Control
Predictive Dialer
Privacy
Open Settlement Protocol (OSP)
Overhead Paging
Protocol Conversion
Remote Call Pickup
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer
Talk Detection
Text-to-Speech (via Festival)
Three-way Calling
Time and Date
Transcoding
Trunking
VoIP Gateways
Zapateller
Voicemail:
Visual Indicator for Message Waiting
Stutter Dialtone for Message Waiting
Voicemail to email
Voicemail Groups
Web Voicemail Interface

VoIP Phone Systems NYC

VoIP business telephone systems are becoming increasingly popular because of their cost saving benefits and flexibility. But did you know that a full VoIP system is not right for every business in every situation? When deciding to deploy VoIP technology there are many things to consider that factor directly in to the return on investment of the project. We offer full VoIP and Hybrid VoIP PBX’s. With a Hybrid VoIP PBX we can utilized Plain Old Telephone Lines (POT’s Line), PRI, BRI, T1, E1 and much more. We are NYC’s number 1 communication systems provider. VoIP stands for Voice Over Internet Protocol and it converts traditional voice technologies into standard IP packets. Once converted, voice traffic can travel across any or all VoIP enabled networks. The benefit of this technology to business owners is that now traditional voice/data networks can be combined on a single network, significantly decreasing monthly spending with your local dial tone carrier. Contact us about more cost saving benefits of VoIP phone systems.

VoIP Phone System Installation NYC | VoIP telephone System Installation NYC

Hybrid Business Phone Systems NYC

Choosing a Hybrid business telephone system can be one of the best decisions that a business owner can make in regards to their communication needs. Hybrid phone systems can be designed to be an all-IP solution, an all-digital solution or a combination of both. They are truly the best of all worlds. Take advantage of all the cost saving benefits of VoIP without having to invest in a costly pure IP infrastructure. Call the specialists at Alpha Computer Group today and allow us to assess the needs of your organization and create a custom solution for you that focuses on functionality & return on investment (ROI). With over 10 years of experience in the business communications field, you can feel secure knowing that Alpha Computer Group will provide reliable and honest service 100% of the time.

There are many benefits to choosing a hybrid business phone system that most business owners simply do not know about. At Alpha Computer Group our goal is to educate you on the technologies available so that you can make a wise decision in regards to your communication needs. Take a look at some of the benefits of a Hybrid system below and for more information simply give us a call.

Flexibility – A Hybrid system is the most flexible product available. They do not require you to take an “all or nothing” approach when deploying VoIP technologies. They can work with existing infrastructures, become a pure IP solution, an all-digital solution or a combination of both – truly the best of all worlds.

VoIP Advantages – Deploy VoIP only where it makes sense. Take advantage of all of the cost saving benefits that are associated with VoIP without having to make a costly investment in a “pure IP solution. Connect multiple offices via VoIP, have a centralized receptionist, centralize voice mail, have digital extension dialing between offices, create a centralized call center and centralize your system management.

Phone Systems for Small Business NYC

Alpha Computer Group has been in the New York City interconnect business for over 10 years. We are committed to providing a prompt, expert and personal response to your entire telephone and computer network wiring needs. We service Long Island, and ALL OF NYC.
A business phone system is one of the most important tools in any organization.  Alpha Computer Group understands this and has developed a team of specialists to provide sound advice to business owners who are planning to expand their current system or planning to build a new system from the ground up. To receive an estimate, give us a call at 1-877-608-8647.

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Things you should consider while moving your business phone system to VoIP

voip

Traditionally the businesses who wanted to have telephone lines on their premises had to have a Private Branch Exchange (PBX). This PBX phone exchange system then was connected to analogue or digital lines to route calls in or out of the office. Over years voice and data has increasingly become unified. Today data is considered as important as voice and this has propelled scores of businesses to turn to VoIP (Voice Over Internet Protocol) solutions to meet their ever expanding needs for voice. Alpha Computer Group has been pivotal in helping scores of business to migrate from PBX to VoIP solution. Alpha Computer Group provides range of telecommunication solutions such as Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island

Migrating your business from traditional landline/PBX to VoIP solution can be painfully complicated if you don’t know what you should expect for your business from VOIP phone system. There are some outright business benefits that VoIP will give you such as it will improve your business mobility and business continuity. Here are some of the benefits of VoIP suggested by Joseph Scaffa from Alpha Computer Group. His experience spans over a decade of helping business of all size implement VoIP solution in their companies.

  • VoIP will help your business support mobile working and BYOD policies.
  • Compared to traditional PBX telephone system, it is cheap. You just need to pay a monthly subscription for what you need.
  • You get access to improved call quality with faster broadband.
  • VoIP is definitely going to boost your business efficiency and productivity.

Here are some of the traits of VoIP that makes it attractive for business of all size

  • It is suitable for companies of all size
  • Implementation is hassle free
  • It supports growth and is scalable
  • Since it is in the cloud, your business can continue to function no matter what.

 

If you are planning to move to VoIP business phone systems NYC, Joseph Scaffa from Alpha Computer Group, suggest you ask these six critical questions.

  1. Is your broadband good enough to support VoIP?

VoIP is entirely dependent on broadband, which means you need to have really good internet connection with high bandwidth to transfer call data.

 

  1. What contract length best suits your business?

Besides mobility and business continuity the other reason many organization turn to VoIP is for cost advantage. You will always get a better cost when you go for long term contract such as 3, 6 or 12 months contract.

 

  1. Customer support

According to Joseph Scaffa from Alpha Computer Group, your VoIP provider should be able to provide excellent customer support to your business, since any problem with your broadband or VoIP service will have an immediate repercussion to your business and may result in the form of frustrated customer and depleted sales.

 

  1. Hardware your business needs

When you migrate your business from PBX to VoIP, you will have to ditch your traditional analogue phone system and instead move on to embrace business grade handset that offer high definition call quality on a secure network that is protected from hackers.

 

  1. Mobility

When you are looking for service providers, you will need to consider any limitations that are imposed by your service provider. Some service providers limit their package to certain devices. However good news is that with robust and complaint cloud solution you should be able to access your hosted VoIP service from your PC, laptop or even smart phone mobiles.

Scores of businesses are using hosted VoIP to improve their business

voip

Seamless communications is the key to productivity and efficiency for many businesses that are dependent highly on customer’s communications. In fact their very growth and profit is dependent on efficient communication. Beginning in the last few decades scores of business have shifted from traditional phone systems to cloud based or hosted VoIP solutions. There are arrays of benefits in the form of long-list of features and new capabilities that comes at a surprisingly low cost when compared to traditional legacy phone system. Alpha Computer Group provides range of business telephone solutions like Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.

VoIP has simplified the communication by combining voice, video and data into one system to create highly efficient and much less complicated solution. Business of all size regardless of whether they are small, medium or large size enterprise, are reaping huge benefits in terms of cost savings and exceptional user experience after migrating to VoIP solution. This has also allowed business to free-up their resources to be used for core business activities (revenue generating activities). According to the industry expert Alpha Computer Group, there are primarily six benefits.

Better expense management

VoIP does not only help reduce your long distance rates, but is also pivotal in cutting many additional costs, for example costs related to network management, maintenance and upgrades. More interestingly VoIP solutions comes with features that typically legacy phone companies charge extra for. VoIP solutions also come with features that a legacy telephone system will never be able to deliver, such as video calls and web conferencing. All of these features will result into additional savings by eliminating the need to travel long distance or hold meetings in person.

Enterprise class features

Standard legacy telephone service comes with only limited features such as caller ID and voicemail. VoIP phone system comes with additional features that will help improve collaboration and productivity. Previously these features were only limited to large business and organizations. But not even small businesses can take advantage of these features through VoIP phone solution.

Ensures business continuity

Power loss or other natural disasters can leave your business stranded by cutting off access to phone or internet. Hosted VoIP offers failover and forwarding options which ensures your business continues running uninterrupted amidst of an emergency.

Improved communications

Not only your external customers benefits from improved features and quality that VoIP phone solution delivers, it even greatly enhances your internal communications also. Features such as presence indicator, instant conferencing, etc make it easier for employees to collaborate and improve business productivity.

Easy management

The most important thing is that it is not your business core activity to manage your phone system, so frankly why you should be spending so much of time managing your phone system. You can easily consolidate voice and data on one network with VoIP under one provider. This will not only save you much time but also simplify your management process.

Staying connected

Businesses today world over work with workforce that is increasingly mobile. The legacy phone system today is simply not a viable solution where managers keep moving around the office, and agents work remotely. The unmatched capabilities that comes with VoIP system such as to the ability to forward calls to a cell phone, receive emails, faxes and voice mails in one unified inbox means you can seamlessly remain connected no matter where you are.

 

Why you should consider IP Phone Systems over Analog phone systems?

ipphone

VoIP technology has greatly advanced over last one decade with the advent of high speed internet. The major difference between IP phone system and analog phone system lies in the way the voice signals are delivered. The signals are carried over a copper wire in an analog phone service, while the signals are delivered over an IP data network in VoIP service. Analog phone system is a traditional telephone system that converts voice signals into electronic signals which travels over a telephone line. VoIP stands for Voice Over Internet Protocol. In VoIP technology, the system works by sending and receiving voice signals that are packaged as data. Alpha Computer Group is a leading name in Long Island as an IP phone system provider. In fact Alpha Computer Group offers wide range of telecommunication solutions including like Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.

IP phone system has several advantages over analog system and that’s the reason why gradually more and more businesses are switching over to digital phone system. Digital phone system has changed the world of business communications dramatically in terms of scalability, functionality and cost. On top of standard calling features in VoIP, you have others facilities like call recording, IVR or Auto Attendant, voicemail to email, Time of day routing and many more. VoIP phone system provides matchless flexibility such as they can be run completely over the internet making it possible for your employees to answer the call virtually from anywhere across the globe. This has entirely revolutionized the way business are operated around the world that has truly allowed employees to work remotely.

Bootstrapping startups or startups running on shoe string budget can also benefit from VoIP since the system is extremely cost effective. Since the phone system is internet based, there is practically no requirement of expensive setup or installation fees. VoIP phone system is managed by the provider. Business owners don’t have to literally bother themselves with purchasing of hardware or equipment or maintenance cost. Businesses need to only pay monthly “per seat” fee for the access to your provider’s service.

Analog phone system provides ability for only two people to speak at a time. However in the case of VoIP you can setup a conference with the entire team communicating in real time. Since VoIP compresses data packets during transmission in a real time, it makes it possible to handle more data over the carrier and there by handle more calls on one access line. VoIP phone system delivers considerable cost savings over a traditional phone system where time is money. That means you actually pay for each minutes you spend communicating on the phone. International calls are even more expensive. But because VoIP uses internet as the backbone, the cost is considerably low. According to a study it was found that, compared to traditional phone system, VoIP can potentially help you save up to 40% on your local calls and up to 90% on international calls.

Business Phone Systems New York

Business-Phone-System

Getting a business phone system is one of the most important and productive decision you will every makes for your organization. However it is a decision that requires plenty of thought and consideration. The best approach towards deciding the best phone system for your business involves spending time on examining the different types of phone systems based on your actual business specific scenarios. There are three broad type of phone system available in the market, namely PBX system, Key system and KSU-less system. The main deciding factor when you are making your mind to buy a business phone system is the number of lines that you will need to optimally run your business. Apart from these three broad types of phone systems, there is also a third type called VoIP. It is a technology whereby the voice calling is made through the internet and turns out to be considerably cheaper and provides hosts of other benefits. Alpha Computer Group is actively serving business community to install business telephone system in their organization that best meets their business needs. Their services include Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.

 

The Voice over Internet Protocol makes it possible to make and receive calls through the internet. Not only VoIP offers cost saving, but it also provides better and innovative features. With time VoIP technology has improved much in audio quality and reduced cost for technology. This has accelerated the adoption rate of VoIP in business operation. Over period reliability has improved and the cost has dropped significantly. It is very likely that VoIP system of business phone will very quickly phase out the traditional phone networks in the near future. VoIP is an extremely suitable option for both and small and large scale enterprise.

 

According to recent industrial stats, business are saving anywhere between 80% cost on their monthly telephone bills by adopting VoIP business phone system, plus they also get several additional features. Based on the compatibility and functions, many business phones differ and you will need to decide what kind of phone is going to support your business on the day-to-day need of your organizations.

 

The advance features of VoIP business phone system include desk-to-desk calling, this essentially means connecting all your remote offices in various locations with single telephone service. Many service providers also offer teleconferencing on VoIP service along with music on hold, automated connection and much more. The system comes with a high speed internet connection to provide your call perfect audio clarity and security. VoIP business phone system has also helped the business owners to increase their telephone communications with the help of features like voicemail to email, call waiting and forwarding, auto attendance and much more. The best part is that with VoIP the customers are not charged separately for each of the features. In short VoIP phone system is a feature-rich and low-cost telephone solution that has helped scores of organizations realize substantial reduction on their telephone costs after migrating to VoIP phone system. For example the cost of international calls using the VoIP phone service is much lower than the PSTN system. With VoIP there is a global number that can be used anywhere in the world and is not dependent on your location.

Business Phone Systems Long Island

Business Phone Systems

There has been a constant rise in the cost of phones and mobile communications. More and more business are looking at ways to curb the rising cost by embracing the cost effective solutions. Alpha Computer Group is playing a pivotal role in providing affordable solutions to small, medium and large corporation that helps them keep the cost of communications at reasonable levels and helps in increasing the productivity levels of employees. Some of the arrays of communication solutions include like Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.

 

Many leading organizations are actively making use of communication technologies like PBX or Private Branch Exchange which helps their employees and members of the business network to access outside lines, helping them to make calls outside the network. The technology has also made it easier for employees within an organization to connect with each other using easy-to-remember three or four-digit extensions. Business of any size will have considerable benefits of cheaper calls when making a call within a network. This eliminates the requirement to set up an external landline phone on every desk of the office.

 

For a communication channel to be effective it needs to be up-to-date to meet all the needs of the business. The most updated communication channels available in the market includes like Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island. Here we will show you some of the reasons why Alpha Computer Group recommends you to upgrade your business telephone system to Hosted SIP PBX technology.

 

Cost efficiency

SIP transfers your call over IP which results in direct saving of 20% compared to older system. This kind is savings is achieved with help of lower cost of operation and line rentals. Reliable technologies like this will justify the investment on the long run.

 

Online billing and call tracking

The system makes it easy for the organization to access all the information in order to zero-in on better solution for their calling solution. You organization will also benefit from lower costs of operations and line rentals. The system provides access to more detailed information on all recently made calls and the cost charged. This will help the organization know where the money is going and according it can take up measures to reduce spending by making some cost effective changes in the operations.

 

Easy of upgrade

Hosted SIP phone system operates via Internet connection making it an easy job to configure or re-configure through software, as-and-when needed. That means if you are relocating your office, your telephones will be up and running in the shortest time possible along with all the updates in place.

 

Flexibility

IP telephony communications offers much more flexibility than their alternatives. The system offers individuals increased control over their configuration and allows them to have access to advanced controls and features.

Why Do You Need Small Business Phone Systems in Long Island?

Irrespective of the size and scale, every business needs telephone. Depending on the number of employees and the purpose, you will most certainly need office phone system since it is the lifeline that will connect your business with your employees, customers, vendors and the rest of the world. Be it a small business or a large corporation, the office phone system that you get installed should be reliable and easy to use, irrespective of the circumstances to ensure your business remains connected. Small Business Phone Systems in Long Island typically includes services like Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island.

 

There is wide range of office phone system available in the market to cater to the needs of small business, individual entrepreneurs, and mid to large size incorporations. But there are number of factors you might need to consider while you choose services among Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island, Telephone System Installation Long Island and VoIP Long Island to have office phone system for your company. Here are some of the factors that you can consider to prioritize your options.

 

Key consideration while choosing office phone in Long Island

There are few key considerations that you should keep in mind before looking for office phone options. Some of these considerations include:

  1. Your location, whether you are working virtually or from a office
  2. Your budget
  3. Number of employees
  4. How office phone will be utilized or how extensively will it be used?
  5. Future growth plans of the company
  6. Availability of key service providers in your area

 

Points ranging from 1 to 5 will be little easier for you to figure out since being a business owner you will have fair idea where your business is heading. However to find out the list all the service providers for Small Business Phone Systems in Long Island, you can check with us. You can also get in touch with us, should you like to have free no-obligation demo of various office phone service providers. Once you have figured out these points, it becomes easy to decide which Small Business Phone Systems in Long Island will be suitable for your office.

 

Key KSU-Less System Long Island

It is the most basic office phone system in the market and suitable for small business with less than 10 employees. It offers advance features like conference calls, call transfer, and multiple extensions without additional cost. The biggest challenge is the maintenance, since these systems are inexpensive, they aren’t supported by telephone company.

KSU System Long Island

It’s a multi line telephone system which is best suited for companies with 5 to 40 employees. It provides all of the basic features plus some additional advanced features. These systems are little expensive and includes the cost of installation and maintenance.

 

PBX system Long Island

It provides office environment with variety of telephone features, which is powered by central PBX cabinet. PBX system is suitable for companies with more than 40 employees. The telephone system offers facility to get easily integrated with other technologies.

 

Voice over IP (VoIP) Systems Long Island

As the high speed internet connection becomes cheap, increasing number of companies are opting for VoIP. VoIP telephone system offers amazing flexibility, more features and costs significantly cheaper than traditional telephone service. The biggest advantage VoIP system is that you can make or receive call even while you are travelling anywhere in the world. VoIP system for your office is available in two popular solutions, i.e. Cloud-hosted system and on-premise VoIP solution. Based on the size and needs of your business you can choose any of the solution for your company.

 

Cloud-Hosted VoIP Long Island

This is a cloud hosted system and a quick and economical solution to get started with VoIP system. The infrastructure is not physically located in the office premises. Instead the cloud hosted system is located at the secure data center by your service provider. The maintenance and management of the cloud hosted system is also taken care by your service provider. In this solution all the services are bundled together and are charged on a monthly basis. This solution is good for medium and small size companies.

 

On-Premise VoIP Long Island

The On-Premise VoIP system is installed in your office spaces. The business owner needs to purchase the solution and have it installed by his IT team or IT vendor, example – IT Technical Support Long Island. This solution can then be connected to both the local telephone company and to the internet to make both regular and VoIP calls.

 

Computer Repair NYC | Laptop Repair NYC | VoIP NYC

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When your computer system goes down, you need to take your NYC computer repairs to a whole new level with Alpha Computer Group. No matter what your NYC computer repair needs, Alpha Computer Group is here to ensure that you are getting the best NYC computer repair service delivered by the best NYC PC repair technicians available. Taking commerce to a whole new level for NYC, Due to the technology-dependent nature of commerce today, this results in increased demand for high-level NYC computer repair. Alpha Computer Group is the frontrunner for fast and flawless NYC computer repair made available 24/7/365. Our NYC computer repair consultants can be reached literally at anytime to initiate the most time-efficient method of repair for your individualized needs. Online completion of your NYC computer repair (Remote IT Support) can be started within minutes of your request. Even emergency onsite repairs can be started within the hour.

Alpha Computer Group is nationally recognized for top-quality services ensuring your computer will run well. Our NYC computer repair experts offer exceptional NYC computer repair skills. Alpha Computer Group keeps our technicians updated on cutting-edge methods of delivery of NYC computer repair, ensuring the most convenient, lasting repair possible.

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Reliable Technology Solutions to Get Your Work Done Faster. Alpha Computer Group’s PC Techs provide a complete range of technology services to the NYC, New York area. Computer repair and on-site business IT support from our award winning team makes it easy for your NYC or Nassau and Suffolk county area businesses to save money and increase productivity. We deliver superior technology solutions:

NYC’s Dell Computer Store Computer and Software
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Alpha Computer Group stands ready to get you back on schedule in time to experience it all with our guarantee of fast response to your NYC computer repair emergency.

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VoIP Phone Systems NYC
Laptop Repair NYC
IT Network Support NYC
Telephone Systems NYC
Computer Repair Services NYC

Quality, honesty, integrity, technical competence, open communication, and professional service are the values that lay the foundation distinguishing our companies name in the market. By embracing these values and conducting our business relationships, both internal and external, according to the ethical standards indicated by these values, the overall innovation and quality of services that we provide exceeds client expectations. We are a local computer repair company offering quality work for much less than our competitors.

World-Class Computer Repair, IT Support, and Consulting

Laptop and PC Repair (Hardware)
– Building Custom PC’s
– LCD/LED Screen Replacement
– LCD Inverter Replacement
– LCD Screen Hinge Replacement
– Power/DC Jack Repair/Replacement
– Power Supply Replacement
– Keyboard Replacement
– Motherboard Replacement
– Processor Upgrade/Replacement
– BIOS Chip Replacement
– Hard Drive Data Recovery/Upgrade/Replacement/Factory Format/Advanced Partitioning
– Memory Upgrade/Replacement/Diagnostics/Compatibility Testing

Laptop and PC Repair (Software):
– Virus – Spyware – Malware Removal
– Operating System Installation
– Software/Program Installation
– Antivirus – AntiSpyware – Antimalware – AntiRansomware Installation
– Classes and Instruction Classroom or Individual Lessons

Other Miscellaneous Services:
– Security – Privacy Protection Configuring Routers, Protecting Networks and Consultation
– Website Design and Consultation Basic Website Design
– Security Systems Installation – IP Cameras, CCTV, Alarms, Intercoms, Access Control Systems

Best NYC computer repair service, lowest prices, same day PC and Mac repair. Top iPhone screen repair / replacement, data recovery, laptop and IT support.  Great service, the best prices, fastest computer, laptop repair and data recovery. We also specialize in  data recovery services in New YorkComputer Repair NYC and Data Recovery NYC are only some of the computer services we provide. PC Repair Manhattan offers laptop and desktop computer.  Computer Repair NYC, Laptop Screen Replacement, Downtown, Manhattan, Tribeca, Brooklyn, Queens, Bronx, Nassau County, Suffolk County, and Long Island IT Services.   NYC’s best PC and Mac computer repair shop.  If you are looking for computer repair services, in NYC for your home or business computers, or in need of a computer technician for laptop repairs NYC.

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Contact a NYC PC repair tech online or by calling (877) 608 – 8647 today. Alpha Computer Group takes NYC computer repair to a whole new level!

Computer Repair Long Island | Laptop Repair Long Island | VoIP

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When your computer system goes down, you need to take your Long Island computer repairs to a whole new level with Alpha Computer Group. No matter what your Long Island computer repair needs, Alpha Computer Group is here to ensure that you are getting the best Long Island computer repair service delivered by the best Long Island PC repair technicians available. Taking commerce to a whole new level for Long Island,  Due to the technology-dependent nature of commerce today, this results in increased demand for high-level Long Island computer repair. Alpha Computer Group is the frontrunner for fast and flawless Long Island computer repair made available 24/7/365. Our Long Island computer repair consultants can be reached literally at anytime to initiate the most time-efficient method of repair for your individualized needs. Online completion of your Long Island computer repair (Remote IT Support) can be started within minutes of your request. Even emergency onsite repairs can be started within the hour.

Alpha Computer Group is nationally recognized for top-quality services ensuring your computer will run well. Our Long Island computer repair experts offer exceptional Long Island computer repair skills. Alpha Computer Group keeps our technicians updated on cutting-edge methods of delivery of Long Island computer repair, ensuring the most convenient, lasting repair possible.

  • Computer Repair Long Island
  • Business IT Support Long Island
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  • IT Consultants Long Island
  • Laptop Repair Long Island
  • Managed IT Support Long Island
  • IT Technical Support Long Island
  • Telephone System Installation Long Island
  • VoIP Long Island
  • Asterisk, FREE pbx, Elastix, PIAF, Trixbox Support Long Island
  • IT Outsourcing Long Island
  • Computer Consulting Services Long Island
  • Computer Services Long Island
  • Security Camera System Installation Long Island
  • Access Control System Installation Long Island
  • Alarm System Installation Long Island

Reliable Technology Solutions to Get Your Work Done Faster. Alpha Computer Group’s PC Techs provide a complete range of technology services to the Long Island, New York area. Computer repair and on-site business IT support from our award winning team makes it easy for your Long Island or Nassau and Suffolk county area businesses to save money and increase productivity. We deliver superior technology solutions:

Long Island’s Dell Computer Store Computer and Software
– Sales, Upgrades, Installation

– Access to a Computer Expert, each Business IT Consultant has a minimum of five years hands-on experience

– A technician who has passed a national criminal background check

– Reliable, same day services

– A dedicated customer support representative to assist you

– Fast Long Island IT, Telecom, and Security area solutions

Alpha Computer Group stands ready to get you back on schedule in time to experience it all with our guarantee of fast response to your Long Island computer repair emergency.

Computer Repair Long Island
Business IT Support for Long Island
IT Consultants Long Island
Managed IT Services Long Island
VoIP Phone Systems Long Island
Laptop Repair Long Island
IT Network Support Long Island
Telephone Systems Long Island

World-Class Computer Repair, IT Support, and Consulting

Laptop and PC Repair (Hardware)
– Building Custom PC’s
  – LCD/LED Screen   Replacement
  – LCD Inverter   Replacement
  – LCD Screen Hinge   Replacement
  – Power/DC Jack   Repair/Replacement
  – Power Supply   Replacement
  – Keyboard   Replacement
  – Motherboard   Replacement
  – Processor   Upgrade/Replacement
  – BIOS Chip   Replacement
  – Hard Drive    Data Recovery/Upgrade/Replacement/Factory Format/Advanced Partitioning
  – Memory   Upgrade/Replacement/Diagnostics/Compatibility Testing

Laptop and PC Repair (Software):
  – Virus – Spyware – Malware   Removal
  – Operating System   Installation
  – Software/Program   Installation
  – Antivirus – AntiSpyware – Antimalware – AntiRansomware   Installation
  – Classes and Instruction   Classroom or Individual Lessons

Other Miscellaneous Services:
  – Security – Privacy Protection   Configuring Routers, Protecting Networks and Consultation
  – Website Design and Consultation   Basic Website Design
  – Security Systems Installation – IP Cameras, CCTV, Alarms, Intercoms, Access Control Systems

Contact a Long Island PC repair tech online or by calling (877) 608 – 8647 today. Alpha Computer Group takes Long Island computer repair to a whole new level!

Asterisk PBX – Voicemail-2-Text via Email

Alpha Computer Group knows all the in’s and out of Asterisk PBX.  One thing some clients ask for is that instead of receiving they’re voicemails on they’re emails, they rather it come in as an SMS or Text message.  In reality, if it has an audio attachment (the vmail file) then this type of delivery is actually called an MMS message.  Below is how we can tell our Asterisk PBX to send the voice mail as a text.

Send Asterisk Voicemail to Text (SMS):

T-Mobile:  phonenumber@tmomail.net 
Virgin Mobile:  phonenumber@vmobl.com 
Cingular: phonenumber@cingularme.com 
Sprint:  phonenumber@messaging.sprintpcs.com
Verizon:  phonenumber@vtext.com
Nextel:  phonenumber@messaging.nextel.com
where  phonenumber  = your 10 digit phone number
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check us out on: www.voip-info.org