IT Support Long Island | Managed Service Providers Long Island

IT Support Services Long Island

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Alpha Computer Group’s IT Support and Managed Service Provider for Small to Medium Businesses all around Long Island, we understand that reliable IT services are essential for your business. Our team of certified experts provide high-quality Long Island IT support, including the following features and benefits. Our team of experts works with you to develop a cohesive technology support plan specifically designed for your business. Our fully staffed Network Operations Center provides full maintenance services and support ranging from desktop support, business continuity, disaster recovery, remote and on-site support, proactive network monitoring and ongoing maintenance services. Our proactive 24/7/365 IT service, combined with our guaranteed on-site response times provides our customers with peace of mind and allows them to achieve their specific business initiatives. Alpha Computer Group’s support team consists of a fully-staffed, in-house team of IT professionals with a wide range of experience and certifications. Our staff is made up of smart, dedicated, professional and enthusiastic individuals. Our IT team is our most important asset, which is why, as a company, we invest in these individuals’ professional growth through continuous education and certification programs. Our Network Operations Center (NOC) is powered with the latest technologies, diagnostic tools, and monitoring solutions. This provides for a more proactive approach and responsive support model to meet our client’s individual needs. We provide flexible, customized solutions and service offerings. No matter the size or type of business, we have technology solutions to meet your unique business needs. Whether it is a supplemental service request, a complete managed IT package, or nationwide deployment, we provide the necessary resources to allow you to remain competitive and profitable. To get long-term value out of your IT, you need to make sure it runs smoothly at all times. But the burden of managing IT isn’t getting any easier; in fact, it can be extremely time-consuming without the help of highly-trained technicians. Alpha Computer Group’s IT support services dedicate computer experts to eliminate your technical headaches. We constantly measure delivery processes and set performance standards because we truly believe this is a differentiating factor that enables our collective businesses to thrive and grow. Ensuring the best possible operation, your IT servers are constantly monitored and managed by Stratosphere Networks’ experts. Enabling businesses to stay cutting-edge, our staff can satisfy your rapidly growing needs and technology requirements. We will quickly address any server upgrade or malfunction so your business can run seamlessly, with minimal to no downtime at all. We provide state of the art, around the clock monitoring and support for your network environment. This means that no matter what happens we will be the first ones to know, and begin addressing the issue immediately. Our support provides you with the extra layer of security and stability that you need. Whether it’s a basic issue or a major disaster, Alpha Computer Group has you covered.

Dedicated IT team

Our in-house team of smart and driven IT professionals have various levels of experience and hold a number of different certifications, such as Microsoft, Cisco, Citrix, HP, and Apple, among others. We have Level 1, 2 and 3 engineers on staff to ensure we can efficiently meet all of our clients’ business needs.

Powerful command center

Our Network Operations Command Center leverages cutting-edge technologies, monitoring tools and diagnostic solutions to provide proactive and highly responsive support.

Flexible solutions

Alpha Computer Group offers flexible, customized solutions and service offerings to meet your unique business needs. We’ll provide you with the support you need to achieve success, whether it’s a complete managed IT package or supplemental service request.

Customer training

Our comprehensive Long Island IT support services include unlimited access to courses at our customer training center to help our clients stay up to speed on products and services.

Fast responses

With our 24/7/365 proactive monitoring services and live help desk, our clients can count on immediate responses to any issues.

95% customer retention

It’s incredibly rare that a client would leave Alpha Computer Group for a competitor. We’re a tough act to follow!

A clear choice in a crowded field

Nearly half of our client base switched to Alpha Computer Group for managed services from another provider. We think that says something unique about our approach.

Strength in numbers

We’re experts at configuring and managing infrastructure because we’ve done it day-in, day-out for more than 300,000 devices and counting. Alpha Computer Group monitors your IT environment so you can worry about running your business.

99% Customer happiness

With a customer satisfaction rating of 5.0 out of 5, we take pride in keeping your employees happy 24/7.

Globally recognized, locally based

Alpha Computer Group is the only top globally-ranked MSP to be 100% dedicated to supporting Long Island businesses in Nassau County & Suffolk County.

Relationships are key

As more than just a service provider, we aim to be a trusted partner. From trading firms to law offices and everything in between, our clients expect the best—and we deliver.

Alpha Computer Group provides top of the line managed services to Organizations. Whether it’s a small problem or a data center migration, we have you covered. With all the different types of services that we provide, you can benefit from our highly talented professionals who take the utmost care in giving the best customer service to our clients. Many businesses see IT consulting services as providers of broad strategies and theory only. It is worth highlighting the aspects of consulting that deal primarily with technology selection. In other words, your unique business should have an equally unique solution! With our managed services, you can stay on top of your IT needs and utilize the most out of your infrastructure, the smart way. Managed services involve out-sourcing day to day I.T. operations to an outside service provider. Out-sourcing your day-to-day I.T. operations gives business leaders and I.T. administrators the opportunity to focus on other projects and long term business strategy. Alpha Computer Group’s managed services include remote and on-site support options for our clients. Our managed services come with customized service level agreements which provide administrators with expected response times and issue tracking in-case of any issues related to their networks. Our customized IT solutions and help desk IT support can help your business compete in today’s evolving and global market, at a fraction of the cost of employing an in-house IT support team. While our flexible network services and expert IT consulting allow you to focus on your business instead of the technology you need to keep it running. If you’re going to invest time and money in business technology, give Alpha Computer Group the opportunity to take the worry out of your IT decisions.

Managed Service Providers Long Island

Get a full service 24/7 IT department that works with you to improve how your business integrates with technology. We can help you save money by making sure that your data, servers, computers and phones are up and running. If you have ever had to halt business operations or pay an unexpected technology repair bill because a computer or server in your office broke, you know how expensive technology problems can be. We are able to keep your systems monitored and have live technicians right here in America standing by to help you with your problems 24 hours a day, 356 days a year. Keeping your business running smoothly is a challenge with today’s rapidly changing technology, so Alpha Computer Group’s proactive monitoring tracks problems before they happen. Real time alerts instantly notify technicians of any potential issues in your environment. Our technicians are able remote into any device on our coverage plan and solve 90% of problems. Avoiding problems means you are back in control of your time and budget, making both employees and business owners happy. Contact us today to see how managed IT services for Long Island can help your business.

IT Consulting Firms Long Island

Many technology consulting firms and Managed Service Providers have specialties, so you need to understand their services focus. You don’t want a consulting firm centered on backup and disaster recovery services to work on mobile device support. IT environments today are so interdependent and interconnected we recommend the IT consultants you select have a broad range of experience in many disciplines. IT consultants that bring the most value are those with actual operating experience. Synoptek has 20 years consulting experience. We currently operate and manage thousands of devices for over 3,000 clients. It is this “depth and breadth” of skills that deliver more value to our consulting clients. Don’t be limited by selecting IT consultants with limited expertise. Through a comprehensive IT consulting assessment we identify key business and IT criteria developing a strategy to simplify your information technology environment and lead the way to a more cost-effective and reliable IT infrastructure. Our progressive solutions enable companies to grow their businesses for improved business results, taking a customer-first approach in everything we do. Our IT consultants will leave you informed and ready to make the right choices at a cost that fits your budget.

Managed IT Services Long Island

We offer a complete range of business technology services fueled by proven methodologies, process optimization and best practices. Whether your organization is feeling the pressure to boost productivity or level out unplanned IT costs, we will partner with you to create a roadmap for tomorrow. At Alpha Computer Group, our IT Services are based on great customer service. We want you to feel like we are your internal IT department. Let us take care of every aspect of your business technology. Alpha Computer Group’s IT Managed Services enables you to place resource-intensive IT operations under the management of experienced specialists from Alpha Computer Group so you can optimize existing resources and focus on your business. With a Managed Services contract, you don’t have to worry about who you should call for any different IT problem. You just call one dispatch number, and let us sort it out. We will manage all the different vendors and get you fixed and back up and running.

Computer Network Support Long Island

Reliability. Trust. Security. These three terms are of most importance when it comes to an office environment. Alpha Computer Group is one of the top it companies in Chicago and has the proper tools and experience to support all of your office needs and wants. No matter the size of our clients, every office big or small, receives that same high quality support Alpha Computer Group is known for. Your business network is the backbone of your operations. You need all of your hardware and devices to run in sync. Alpha Computer Group has the tools to keep your network up and running. We can set up your network and hardware and make it perform to your standards. With our remote services we can keep a close eye on your network and fix problems before they happen. Alpha Computer Group can help setup, repair and expand your computer network. Let SolveMyPC design the proper reliable network that meets and exceeds your organization’s goals.

Many companies designate an employee or even an entire department to manage their IT services. However, choosing an outside company to manage and consult regarding information technology gives companies an outside point-of-view on various decisions that are often overlooked internally. Alpha Computer Group is staffed with only the best IT professionals that focus on helping businesses around the New York area maximize their technology. Our IT professionals will work closely with you to analyze your company’s goals, then create and implement an effective IT plan to meet them. As part of our information technology consulting services, we’ll work closely with you to determine the main challenges facing your business. Then, we’ll uncover areas your IT services can improve and create and implement our streamlined solutions to address your business’s obstacles. If our initial solutions are not as effective as you need, we’ll re-evaluate and optimize them to better meet your needs. Contact us today @ (877) 608-8647 to learn more about our IT consulting services and processes today!

IT Support Long Island

Computer Repair | IT Managed Services | Data Networking NY

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Alpha Computer Group’s IT Managed Services are designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff. Unlike other service models that profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. Alpha Computer Group specializes in Computer services, support, and solutions for all size businesses. We provide IT Managed Services, Backup and Business Continuity Programs, Server Virtualization, Email Hosting, Office 365, Spam Filtering, Hosted and Cloud Computing solutions for New York.
Alpha Computer Group is also a Structured Cabling Contractor in New York. we make sure your office operates productively and seamlessly by planning and installing the appropriate cabling solution. Whether you’re building a new office or updating an existing space, we’ll help you prevent problems and get long-lasting solutions. We have served as a one-stop solution for many small businesses and Fortune 1000 clients in New York providing superior service, expert installation and the highest quality IT infrastructure and telecommunications solutions guaranteed to meet and exceed customer expectations.

Managed IT Services New York

For businesses who:

•Need to have their computer network, e-mail, database, and Internet access up and running 24/7/365 without problems.

•Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.

•Want to maximize the speed, availability, and performance of their network.

•Hate dealing with–or thinking about–computer problems and other complexities of operating a computer network.

•Don’t have the time or staff to deal with computer network maintenance.

Network Support New York

Alpha Computer Group provides additional network support services in NY that extend beyond Internet access. Network professionals are available to assist in the analysis, implementation and administration of your network. Our professional group can support your existing network by providing the services that normally require extensive training and additional certification.

For a computer IT network consultation contact Alpha Computer Group. Our New York network support services are available project by project or on a contract basis. Large project implementation available by custom quote. Ask about our packaged services for server, firewall, cabling and security applications.

IT Managed Services | Network Technicians | Data Cabling | Telephone Systems

Dependable computer network maintenance and IT Management services for businesses throughout New York Including Westchester and Long Island

Our certified professionals will assist your business by setting up your network, determining your hardware and software needs, troubleshooting existing networks and hardware, setting up email systems and services, configuring business internet services, installing business class firewalls, creating remote access to your business with secure VPN technologies and much more.

From planning, project implementation and administration, we provide the highest levels of expertise and responsive service for our clients. This is evident in the long-term relationships we’ve created with our clients over the years. Working with respected partners such as Hewlett-Packard, Dell, Microsoft, Cisco, Apple, Asterisk, Elastix, and Sonicwall, we will create custom network solutions to fit your specific needs.

Computer Repair New York

Services Include: Computer Repair & Servicing, Data Recovery, Virus & Spyware Removal, IT Support, Business Solutions, Wireless Networking, and more.

We offer Computer Repair Services in New York as well as Laptop Repair throughout New York as well. Alpha Computer Group can take your mind off technology by providing affordable IT Support and IT Management for your New York business.

Virus Removal New York

Get rid of those nasty virus’s, malware, ransomware, spyware, and junkware. Yep, there are now 5 types of virus/malware infections that can get inside of your computer without the proper software to keep your computer safe. Give us a call for virus removal from your computer today!

IT Managed Services New York

•Spend the time necessary to get to know your business, your budget and just what you expect in order to serve your IT Support Services wants, not our own.

•Provide computer support that will prevent data loss and downtime from taking place, instead of reacting to the fire.

•Back up all the Technology Services we recommend, by giving you our 100% guarantee.

With flat-rate IT Management services, we can make simple IT Support a reality for your business.

IT Consulting Firm New York

Get Your Free Network Audit!

Alpha Computer Group strategically and proactively manages your network by providing IT support that prevents problems before they become major headaches. Offering our services to companies throughout New York, our staff of experts can design a customized IT Management and computer network maintenance solution for your organization.

Whether you need computer network installation, network and server support, IT support management, computer repair and maintenance services, network consulting services, computer IT support and wireless network services, or remote & on-site support, we can take care of it.

IT Consultants New York

We are the name that businesses trust when looking for IT Consultants NY. Our dedication to the highest level of customer service and support ensures you’ll never have to stress about technology again. When you have a reliable partner in computer network maintenance and IT Support, you can get back to running your business. Alpha Computer Group is the best IT Consultants in New York

Some of our services include:

•Patch Management New York
•Backup Monitoring New York
•Security Log Monitoring New York
•Antivirus Monitoring New York
•Event Log Monitoring New York
•Integrated Reports New York
•Helpdesk Ticketing New York
•Helpdesk Remote Support New York
•Unlimitted Support New York *
•Computer Maintenance New York
•Printers and Network Device Support New York
•Computer Restoration New York
•iOS and Android Devices Support New York
•Computer Hardware Sales New York
•Company Network Design New York
•Computer IT Network Installation and Support New York
•Computer Software Training New York
•Server Migration and Virtualization New York
•On-Site Commercial Technical Support New York
•Email Sales, Setup and Support New York
•Disaster Recovery and Backup Solutions New York

New York IT Consulting and Computer Support

In New York’s realm of IT consulting, we are known for our reliability and customer service. These two fundamental values are the backbone of our I.T. consulting services division and has led Alpha Computer Group’s exponential growth since 2004. We continue our strive to exceed customer expectations on a daily basis through each of our various I.T. consulting services. We’re have the best IT Consultants working for Alpha Computer Group which is the one of the best IT Consulting Firms in NY.

Upgrading your organization’s computers or network infrastructure is a breeze with Alpha Computer Group’s IT consultants at your side. We bring the latest and greatest technology and corresponding techniques right to your doorstep. We offer the best Computer, IT, Network, Cabling, Security, and Telecom Consulting services

Upgrading your email system to Microsoft Exchange or migrating to cloud-based email, will provide your company with a robust email and calendar management suite – a necessity in today’s modern, mobile world.

Network Cabling New York

Alpha Computer Group is designed to offer businesses a single-source provider for IT, Telecom, Voice and Data Infrastructures, Phone Systems, Audio/Video Distribution and Video Surveillance in New York. Structured Cabling services includes voice and data networking, design, installation and maintenance of structured cabling equipment, WIFI installation as well as staging and deployment. We have developed a distinct proficiency in handling small, mid and large scale projects for our customers in the New York area.

What has helped seperate us apart from the competition is our focus and dedication to customer service. We believe that customer service is what builds trust with our clients and enables our business to grow to meet the needs of your business. We look forward to bringing our expertise to you serve the needs of your company now and into the future!

Our design-build expertise includes:

•Structured cabling New York
•Category 5, 5E, 6, and 6A New York
•Cable management New York
•Cable testing, terminating, and labeling New York
•Fiber optics (single and multi-mode) New York
•Community networks using fiber, cable, and wireless New York
•Data centers, computer rooms, and equipment rooms New York
•Building riser and distribution systems New York
• Home & Business Computer Networks (voice & data) New York
• Smart Home Technology New York
• Fiber Installation New York
• Underground Fiber & Copper Installation New York
•Security Camera System Installation New York
•Apartment Building Intercom Systems New York
•Access Control Systems New York
•Biometric, Retina, Keypad, FOB, HID Installation New York
•Network operation centers New York
•Cold/hot sites New York
•Audio-video and security control rooms New York

Areas Covered – IT consulting new york

Alpha Computer Group provides a wide range of complete computer support, network services and IT consulting to businesses throughout the New York, NYC area, Westchester, Long Island including Nassau County and Suffolk County. Our local computer and network experts will visit your business on-site when you need us.