Contact Information

    At Alpha Computer Group we know “uptime” is critical. It means comprehensive visibility into the performance of your network , servers, telephones system, telephone equipment, and IT applications. It means that your business is secure. That your data and voice infrastructure is operating efficiently. And that your employees are productive and your customers are receiving premium service, 24×7 365 days a year. Alpha Computer Group utilizes custom software along with open source and commercial software such as Nagios, Ganglia, Cacti, Zenoss, Orion Network Performance Monitor, Server Density, Microsoft Network Monitor, BandwidthD, EasyNetMonitor, Capsa, Fiddler, NetworkMiner, Pandora FMS, Zenoss Core, PRTG Network Monitor, The Dude, Splunk, Angry IP Scanner, ntopng, Total Network Monitor, NetXMS, Xymon, Wireless NetView, Xirrus Wi-Fi Inspector, WireShark, look@lan, and many more — just to name a few. Alpha Computer Group can monitor your operating system, applications, services, network protocols, infrastructure components, and just about everything else you have. This is great if you need an all-in-one solution. Our expertise is ideal for monitoring robust systems like clusters and grids. We use advanced technologies for monitoring, such as XML for data representation, XDR for compact, portable data transport, and RRDtool for data storage and visualization.

    We provide real-time network monitoring on a wide variety of devices, including virtual ones. Our NOC can monitor even the largest of network installations with 10,000 or more devices. We offer real-time dashboards allowing you to visually track your network. All done through our secure web-portal. One of the many services our customer web-portal provides are monitoring of server load time, disk monitoring, application monitoring, virtual server monitoring, SLA monitoring, QoS monitoring, website status, and the aggregation of various server data. Most importantly, Our automated redundant system send out flexible Alerts, including 9 different notification methods, status alerts, limit alerts, threshold alerts, conditional alerts, and alert scheduling. Alerts can go to multiple destinations for example desktop and mobile devices, such as iPhone , BlackBerry, Windows Phone, or Android phones. Alpha Computer Group also offers In-Depth Reporting, including the ability to create reports in HTML/PDF format, pre-defined reports and report templates. These tools are primarily designed to show you trouble spots so that you can deal with them before they get out of hand, but you can also use them to help fine tune your servers and network for optimum performance. Alpha Computer Group can help you with all of your monitoring needs.

    Offering intelligent real-time network operations center (NOC) monitoring services customized to meet your needs Alpha Computer Group delivers uptime to businesses around the world.

    Ask us how our NOC can deliver uptime to your organization, 24 hours a day, 7 days a week

    We love to monitor SNMP, Polling, Syslog and Reports, TCP/UDP traffic, event logs, devices, services, MAC address, open ports, hostname, ping time, NetBios information, and etc.

    How It Works

    Monitoring

    Alpha Computer Group’s Host Monitor and Network Monitor Plus will monitor critical IT infrastructure components, including system metrics, network protocols, applications, services, servers, and network infrastructure.

    Alerting

    Our 24/7/365 Host Monitoring Center sends alerts when critical infrastructure components fail and recover, providing administrators and business owners with notice of important events. Alerts can be delivered via email, SMS, or custom script.

    Response

    Our IT and Telecom staff acknowledges all alerts and begin resolving outages and investigating security alerts immediately. Alerts can are automatically escalated to different groups if alerts are not acknowledged in a timely manner.

    Reporting

    Reports provide a historical record of outages, events, notifications, and alert response for later review. Availability reports help ensure your SLAs are being met.

    Maintenance

    Scheduled downtime prevents alerts during scheduled maintenance and upgrade windows.

    Planning

    Trending and capacity planning graphs and reports allow you to identify necessary infrastructure upgrades before failures occur.

     

    We can Monitor your systems and network which will provide you with:

    A Plan for infrastructure upgrades before outdated systems cause failures
    Respond to issues at the first sign of a problem
    Automatically fix problems when they are detected
    Coordinate technical team responses
    Ensure your organization’s SLAs are being met
    Ensure IT infrastructure outages have a minimal effect on your organization’s bottom line
    Monitor your entire infrastructure and business processes

    Host monitoring is very effective for controlling and monitoring the number of devices connected to your local or external network. These services are used to gather the information on an average along with gathering the maximum load bearing capacity of your servers, networking equipment, wireless devices, and etc. This information helps Alpha Computer Group’s system administrators to react to unwanted failures and to optimize the hardware and network device operation in an effective manner as well as plan for the network up-gradation.

    Host monitoring can be performed through two processes: the server and client-server methods of monitoring. Server monitoring is based on periodical scanning of the whole range of IP addresses and Subnets connected to the network that allows the detection of devices connected to it. This type of scanning repeats in whatever intervals we set; for example 5-10 minutes would be helpful for the administrator to gather the accurate and updated information. Whereas the client-server monitoring process is recommended for reading the ARP table cache from network switches. This method is faster enough than the server monitoring and does not require different requests and commands to show the desired results. The drawback of the client-server monitoring is that it cannot help to detect the connected hosts, if they do not show any activity.

    Alpha Computer Group is one of the best companies in the US that can offer you the best quality services for network monitoring . Our services gives you the ability to safe-guard all of your complex environments, enhance the network and system access with an effective data flow. It also reduces the cost associated with network performance and improves employee productivity.

    Apart from this, Alpha Computer has a team of skilled professionals who monitors the networking for resolving slow webpage functions, lost e-mails, suspicious user activity and so on as per the requirements. These monitoring activity detect the unwanted activity from unauthorized users. Network monitoring is sufficient enough to identify how well a network is running during the course of routine operations. Multiple and varied devices using the network can be monitored, such as smart phones, servers, routers, switches and more in an easier way.

    If you are in need for expert and professional network and host monitoring services call Alpha Computer Group @ (877) 608 – 8647

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    Alpha Computer Group
    220A Franklin Avenue, Franklin Square, New York, 11010
    Phone: 1-877-608-8647 |

    Reviewed by 26,927 customers rated: 5 / 5