Alpha Computer Group is a leading provider of business phone systems in NYC, for companies ranging from small to large and has hundreds of office phones to choose from. We sell, install, service, and maintain telephone systems from Avaya, Nortel, Asterisk PBX, Elastix MT, Elastix PBX, PIAF, FREEpbx, Trixbox, VoIP and Zultys in NYC. Alpha Computer Group believes that your company’s communication system is the link to the world. Nothing is more important than a voice communication system that helps you manage your business effectively and efficiently. Alpha Computer Group is a full service telecommunications company and an industry leader in small, midsize, and enterprise business phone systems. We understand the importance of telecommunications in ensuring your business’ uninterrupted success. Whether your company is large or small, a responsive business phone system – such as Avaya IP Office, or Asterisk PBX/Elastix PBX – backed by comprehensive communications support isn’t just another piece of overhead; it’s foundational to your operations. That’s why we’ve been helping NYC businesses with their telecommunications needs for more than 10 years. Alpha Compute Group provides the infrastructure, seamless operation, and maintenance to ensure your company’s office phone system is running smoothly. We provide you with the necessary technology and expertise for seamless, state-of-the-art telecommunications, networking, and support systems. At Alpha Computer Group we excel in providing voice communications systems to businesses of all sizes that offers the flexibility to meet today’s needs and adapt to tomorrow’s challenges. Business phone systems, voice & data cabling, and information technology (IT) support and Design. These are the products and services that have made Alpha Computer Group a leading name in the telecommunications industry and in the NYC, Southern California area. But our reach doesn’t stop there. We also have the experience and resources to extend our expertise in project management and implementation to clients with multiple locations across the nation. Alpha Computer Group was created to provide a single point of contact for all your telecommunications needs while delivering industry leading customer service and support. From IP and cloud based business telephone systems, to video surveillance, network cabling and access control, Alpha Computer Group has demonstrated a commitment to customer service excellence in The NYC, and Los Angeles since 2004. 100% Customer Satisfaction for Phone Systems NYC!
Alpha Computer Group is a NYC based communications system integrator that services customers in and around the extended region for Southern California and Los Angeles. We provide support on – premise business telephone systems, data networks and their associated peripheral equipment including voice messaging, call processing, paging and call management systems. In addition, we represent the services of a number of leading network providers and can engineer and complete the delivery of voice and data T1 circuits, frame relay, networks, Multiprotocol Label Switching (MPLS), analog copper lines and Session Initiation Protocol (SIP). Alpha Computer Group was established in 2004. We offer full service installation and maintenance for all our Business Phone Systems throughout the NYC Area. Business telephone systems in NYC is something that Alpha Computer Group has been passionate about since our first day of business. Over the years of installing phone systems in NYC, we have learned that our focus needs to be toward becoming partners with our customers in NYC. By partnering with them throughout the entire process, from initial consultation to installation, training and follow-up, we focus on our customers needs. Over the years of installing business telephone systems in NYC, we have had the opportunity to partner with some amazing businesses. Alpha Computer Group carries a complete line of business telephone systems, we can provide you with all the commercial and residential equipment you need. From small business communication systems to Internet voicemail services, we have it all. Alpha Computer Group’s expertise as business communication specialists is second to none. We have Telecom Engineers, IT Consultants, Security Consultants, and BiCSi RCDD’s on staff.
Business Phone System Relocation or Business Expansion NYC
Alpha Computer Group can assist your company during the stressful process of relocating your business. This includes the relocation of your existing telecommunication equipment, telephone system, security cameras and upgrade if needed to a new system .We can take care of your low voltage cabling needs also.
Business Phone System Installation NYC | Business Telephone Systems Installation NYC
With Voice over IP (VoIP) technology, you can connect your remote offices and users affordably, providing them with low-cost long distance calling, voice mail, call forwarding, email and internet access. Plus, you can avoid paying duplicate costs for installing, operating and maintaining two separate voice and data networks! So your money-savings are both up-front and ongoing. Our Telephony services puts high-quality voice and data on the same network (QOS) — reliably and affordably. And it is incredibly easy to administer — you can manage your phone systems from anywhere on the network, across the street or across the enterprise. Utilizing VoIP, companies with multiple locations can link everyone together as if they were all down the hall from each other. Incoming calls can also be redirected to improve call response effectiveness and overall customer service quality. Long distance charges can be virtually eliminated, because calls to your office across the country are handled just like calls to the office next door. We are a leading Telecommunication Company in NYC offering On-premise and Hosted VoIP Business Telephone Systems.
Dial Tone Services – Save substantially on your dial tone services including long distance, internet, fax and interoffice communications as well as other monthly fees associated with local carriers.
Increased Mobility – In the past, business phone systems were stationary and stagnant; you could only get your calls or receive voice mail alerts if you were sitting at a desk in your office. With VoIP systems, you can have the freedom to take your phone anywhere you go and utilize it wherever internet access is available, you can even integrate your cell phone or PDA to take advantage of the cost savings benefits there as well.
Application Integration – Integrate many of your computer applications such as email, fax, video/audio or web conferencing with your VoIP phone system.
|ADSI On-Screen Menu System
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Routing (DID & ANI)
Caller ID Blocking
Caller ID on Call Waiting
Database Store / Retrieve
Dial by Name
Direct Inward System Access
Distributed Universal Number Discovery (DUNDi™)
Do Not Disturb
Fax Transmit and Receive
Flexible Extension Logic
Time and Date
|Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Music On Hold
Music On Transfer:
Flexible Mp3-based System
Random or Linear Play
Open Settlement Protocol (OSP)
Remote Call Pickup
Remote Office Support
Route by Caller ID
Spell / Say
Streaming Media Access
Text-to-Speech (via Festival)
Time and Date
Visual Indicator for Message Waiting
Stutter Dialtone for Message Waiting
Voicemail to email
Web Voicemail Interface
VoIP business telephone systems are becoming increasingly popular because of their cost saving benefits and flexibility. But did you know that a full VoIP system is not right for every business in every situation? When deciding to deploy VoIP technology there are many things to consider that factor directly in to the return on investment of the project. We offer full VoIP and Hybrid VoIP PBX’s. With a Hybrid VoIP PBX we can utilized Plain Old Telephone Lines (POT’s Line), PRI, BRI, T1, E1 and much more. We are NYC’s number 1 communication systems provider. VoIP stands for Voice Over Internet Protocol and it converts traditional voice technologies into standard IP packets. Once converted, voice traffic can travel across any or all VoIP enabled networks. The benefit of this technology to business owners is that now traditional voice/data networks can be combined on a single network, significantly decreasing monthly spending with your local dial tone carrier. Contact us about more cost saving benefits of VoIP phone systems.
VoIP Phone System Installation NYC | VoIP telephone System Installation NYC
Choosing a Hybrid business telephone system can be one of the best decisions that a business owner can make in regards to their communication needs. Hybrid phone systems can be designed to be an all-IP solution, an all-digital solution or a combination of both. They are truly the best of all worlds. Take advantage of all the cost saving benefits of VoIP without having to invest in a costly pure IP infrastructure. Call the specialists at Alpha Computer Group today and allow us to assess the needs of your organization and create a custom solution for you that focuses on functionality & return on investment (ROI). With over 10 years of experience in the business communications field, you can feel secure knowing that Alpha Computer Group will provide reliable and honest service 100% of the time.
There are many benefits to choosing a hybrid business phone system that most business owners simply do not know about. At Alpha Computer Group our goal is to educate you on the technologies available so that you can make a wise decision in regards to your communication needs. Take a look at some of the benefits of a Hybrid system below and for more information simply give us a call.
Flexibility – A Hybrid system is the most flexible product available. They do not require you to take an “all or nothing” approach when deploying VoIP technologies. They can work with existing infrastructures, become a pure IP solution, an all-digital solution or a combination of both – truly the best of all worlds.
VoIP Advantages – Deploy VoIP only where it makes sense. Take advantage of all of the cost saving benefits that are associated with VoIP without having to make a costly investment in a “pure IP solution. Connect multiple offices via VoIP, have a centralized receptionist, centralize voice mail, have digital extension dialing between offices, create a centralized call center and centralize your system management.
Alpha Computer Group has been in the New York City interconnect business for over 10 years. We are committed to providing a prompt, expert and personal response to your entire telephone and computer network wiring needs. We service Long Island, and ALL OF NYC.
A business phone system is one of the most important tools in any organization. Alpha Computer Group understands this and has developed a team of specialists to provide sound advice to business owners who are planning to expand their current system or planning to build a new system from the ground up. To receive an estimate, give us a call at 1-877-608-8647.
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