Contact Information
We specialize in Business Telephone Systems. We provide digital or analog telephone and voicemail systems, as well as Voice over IP solutions (VoIP). We can also support your existing telephone hardware and PBX or IP-PBX. We are fully staffed with around the clock telephone technicians as well as computer engineers with in depth knowledge of Asterisk, Elastix, Freepbx, PIAF, Avaya, Panasonic, and Nortel – Just to name a few. Our voice services allow you to take full advantage of the latest in technology. So whether your connecting to the public telephone network via T-1, PRI, VoIP, POT’s, BRI, and etc. or your looking for new service. We have you covered.
Telephone System (PBX) Features:
| – Call recording | – Conference center with virtual rooms |
| – Voicemail | – SIP and IAX support, among others |
| – Voicemail-to-Email functionality | – Voice Mail Panel |
| – Flexible and configurable IVR | – Support for analog interfaces as FXS/FXO (PSTN/POTS) |
| – Voice synthesis support | – Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 protocols |
| – IP terminal batch configuration tool | – Caller ID |
| – Integrated echo canceller by software | – Multiple trunk support |
| – End Point Configurator | – Incoming and outgoing routes with dial pattern matching |
| – Support for video phones | – Support for follow-me |
| – Hardware detection interface | – Support for ring groups |
| – DHCP server for dynamic IP | – Support for paging and intercom |
| – Web-based operator panel | – Support for time conditions |
| – Call parking | – Support for PIN sets |
| – Call detail record (CDR) report | – Direct Inward System Access (DISA) |
| – Billing and consumption report | – Callback support |
| – Channel usage reports | – Support for bluetooth interfaces through cell phones |
| – Support for call queues | – Operator Panel |
| – Distributed Dial Plan with dundi | – Voip Provider configuration |
| – Telecom Real Time | – Fax to email |
Purchasing the right phone system is important for the success of your business. There are many factors that come into play when deciding between a hosted and premises-based solution. Each has its strengths and weaknesses. To make the best decision sign up for a free consultation with an Alpha Computer Group telephone specialist.We can provide you with additional information, tips, and advice regarding your communication needs to ensure you end up with the best phone system for your business.Are you moving, adding offices, adding employees, connecting remote offices, connecting work-from-home employees, or fed up with your old phone system? A new phone system can increase productivity, reduce costs, improve customer satisfaction, and strengthen your competitive position. Call Alpha Computer Group today at (877) 608 – 8647
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